CUSTOMER CARE
At The Confetti Cake Bar, every order is made with care and attention to detail. We are committed to providing thoughtful service, clear communication, and handcrafted desserts you’ll love.
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We respond to all inquiries within 48 hours.
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Custom orders are made especially for you and may vary slightly due to their handcrafted nature.
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Orders must be inspected at pickup or delivery. Once an order leaves our care, we are not responsible for damage caused by handling, transport, or environmental conditions.
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Proper cake care instructions must be followed to ensure freshness and quality.
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Please contact us within 24 hours if you have any questions or concerns about your order.
PRIVACY & SAFETY
At The Confetti Cake Bar, your privacy and safety are important to us. We are committed to protecting your personal information and providing a secure, trustworthy experience every time you interact with us.
Information We Collect
When you submit an inquiry or place an order, we may collect personal details such as your name, email address, phone number, delivery information, and order details. This information is used only to process your request and provide the best possible service.
How We Use Your Information
To respond to inquiries and confirm ordersTo communicate important updates regarding your orderTo improve our services and customer experienceWe do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Protection
We take reasonable measures to protect your information and keep it secure. Access to customer data is limited to authorized team members only.
Safety & QualityFood safety and cleanliness are a top priority. All desserts are prepared following proper food-handling and sanitation practices to ensure quality and freshness.
Communication
By submitting your information, you consent to being contacted by The Confetti Cake Bar regarding your inquiry or order.